Wholesale Commercial Kitchenware Manufacturer and Supplier

Certified Quality & Global Compliance Standards

Frequently Asked Questions for  Commercial Kitchenware  Wholesale

• 1. Are you a trader or a factory?

  We are a buffet equipment and stainless steel food tray manufacturer in China. We have two independent production workshops specializing in the production and wholesale of chafing dishes, food trays, and more catering and kitchen accessories.

• 2. What is your minimum order quantity (MOQ)?

  For most products, our MOQ is flexible. For custom designs, MOQ may vary depending on complexity and materials.

• 3. How fast can you deliver?

  Usually, we can ship within 7-15 days for small quantities, and about 30 days for large quantities.

• 4. Are your products food-safe?

  Yes. Billion Day implements rigorous quality control processes and operates under an ISO-certified production system. Our products are crafted from high-quality 304 stainless steel, comply with Intertek food contact safety standards, and provide safe, reliable solutions.

• 5. Can I request samples?

  Yes. We offer free or paid samples based on the product type and shipping destination. Contact us for sample details.

• 6. Do you support small batch orders for testing?

  Yes. We support small trial orders for e-commerce sellers, brand testing, or new market entry.

• 7. What packaging options do you offer?

  Color boxes, bulk packaging, or custom branding—packaging can be tailored to your market needs.

• 8. Which countries do you export to?

  We export globally, including the U.S., Europe, Southeast Asia, the Middle East, and South America. We have experience with both wholesale and retail-ready shipments.

• 9. What payment methods do you accept?

  We accept T/T, L/C, Western Union, MoneyGram, Paypaly and other methods depending on the order terms.

• 10. What is the shipping method?

  It could be shipped by sea, air, or express (EMS, UPS, DHL, TNT, FEDEX and etc.)Please confirm with us before placing orders.

• 11. How do you ensure product quality?

  All products go through strict quality control, including material inspection, in-process checks, and final packaging QC. We follow ISO standards throughout.